Privacy Policy

Scope of This Privacy Policy

This Privacy Policy explains how Owala collects, uses, discloses, and protects personal information when customers browse the store, place an order, request support, or interact with our advertising.

Information We Collect

We may collect identifiers and contact details, billing and shipping information, order and transaction records, customer communications, device and browser data, approximate location derived from an IP address, website activity, advertising interactions, and fraud-prevention signals.

How Information Is Used

Information is used to operate the storefront, process USD payments, fulfill and track orders, provide customer care, manage returns and exchanges, secure the service, prevent fraud, satisfy legal and tax duties, measure performance, and improve products and communications.

Google Ads and Measurement

Google and its partners may process cookie identifiers, device information, browsing events, and conversion activity under their own privacy terms. We use Google Ads, including Remarketing and Conversion Tracking, to measure campaign performance and show relevant advertising.

Cookie Choices

Browser settings, available store controls, Google advertising settings, and legally recognized opt-out signals can be used to manage non-essential uses. Cookie and similar technologies support essential functions, preferences, analytics, security, advertising measurement, and personalized advertising.

CCPA and CPRA Rights

They may also exercise the right to Do Not Sell or Share My Personal Information without discriminatory treatment. Subject to applicable CCPA/CPRA requirements, eligible California residents may request access, correction, deletion, portability, and information about categories of personal information collected, used, or disclosed.

Global Privacy Control

We do not sell personal information for money, although some advertising or analytics disclosures may qualify as sale, sharing, or targeted advertising under U.S. state privacy law. We recognize Global Privacy Control (GPC) signals as an opt-out request where legally required.

Retention, Security, and Children

Reasonable administrative, technical, and organizational safeguards are used, but no internet system is completely secure; the service is not directed to children under 13. Personal information is retained only as reasonably necessary for orders, support, fraud prevention, accounting, taxes, disputes, and legal compliance.

Privacy Requests

To exercise a privacy right or submit an authorized-agent request, email Support@owillov.shop, call 8017922862, or write to 490 Lakeshore Dr, Alford, Florida, 32420, United States. Identity may be verified before a request is completed.

Merchant Details

Brand or store name: Owala
Business name: Owala
Contact email: Support@owillov.shop
Telephone: 8017922862
Physical and default return address: 490 Lakeshore Dr, Alford, Florida, 32420, United States